"Discover a curated collection of fashion, kitchen essentials, and personal care products designed to elevate your everyday. From stylish wardrobe pieces to functional kitchen gear and feel-good beauty must-haves, we bring you everything you need to live your best life – all in one place."

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FAQs

What is your return policy?

We offer a 5-day return policy from the date you receive your order. If you are not completely satisfied with your purchase, you can return the items for a full refund or exchange, provided the items are unworn, unwashed, and in their original condition with all tags attached

How do I return an item?

To return an item, please follow the steps outlined in our Return Policy section. Simply contact our customer support team at support@tzara.shop within 5 days of receiving your order, and we’ll guide you through the return process.

Can I exchange an item?

Yes, exchanges are allowed within 5 days of receiving your order. If you wish to exchange an item, please contact us and let us know the new size or item you would like. If the item is not available, we can offer a refund instead.

Are there any items that cannot be returned?

Certain items such as final sale, clearance, or personalized items may not be eligible for returns. Please review the product details before purchasing or contact our customer support team if you have any concerns.

How can I contact customer support for a return?

For any return-related inquiries, please email our customer support team at support@tzara.shop. We’re here to assist you and ensure a smooth return process.